Microchunking of Apps

apps.jpg

I find myself thinking these days about how the app universe will evolve.  There are quite a few ideas and analyses on some trends that hint at what’s ahead of us:

The common thread through these is the reduction of applications to their smallest viable (and functional) form, while remaining accessible through multiple platforms, including devices and social media, and maintaining their ability for transactions.  In essence, we are going through “microchunking” of applications, to borrow Fred Wilson’s term referring to the content revolution we saw with the Web 2.0 wave last decade.

I see two areas to watch as this trend develops.  One is the need for flexible SW development frameworks.  I suspect these will be open source. But there will be support and services opportunities around them that should allow for creation of sizeable businesses.

The second is a similar opportunity on the operations side. Think of it as a set of standards providing context and interoperability for microchunked apps.  As applied to the need around human transport, an example may be standards for my mobile device to signal that :

  1. I am at point A.
  2. I need to get to point B.
  3. I am willing to pay X for this service.

This signal can then get acquired and processed by an open marketplace, and matched with the supply side signals from providers, whether they are taxis, Uber drivers, etc.

I am keenly waiting for Open Bazaar to see how it fares in the wild.

VC Platforms

Platform

Mark Suster has a good post on VC platforms and their approach at Upfront Ventures.  It reminded me that this was a topic I’d had in mind for this blog.

Earlybird is a European VC firm with broad coverage.  We have separate teams of Partners managing our ICT investments in Western Europe and Eastern Europe, as well as a team focused on pan-European health-tech investments.  I am a Partner on our Turkey & CEE team, based in Istanbul, where we have four Partners and two Associates in our investment team, and a Finance Manager and Assistant on the administrative side. Each of our teams are structured similarly.

As you can see, we have not taken the platform approach.  The reason for this is the breadth of our investment strategy. In our portfolio, we have:

In other words, we have a very diverse set of companies we help grow, with very different needs.  If we were to bring on a recruiting Partner, she would be hard-pressed to be an expert in both iOS developer talent and health-tech marketing.  We feel we would fall short in supporting our companies with in-house teams.

Instead, we look to establish privileged relationships with the most competent service providers in each of our focus areas and geographies, and connect them with our portfolio, as needed.  And, we feel that it’s the Partners’ job to procure and facilitate these referrals and guide our Founders through the process.

Intentions and Context

Girl With Mobile Smart Phone

Ben Evans penned his best post of the year last week, which has kept me thinking on it since.  One problem I have with it is its title, though.  I have trouble distinguishing between mobile and the web at this point.  What we call phones refer to a fraction of the utility I receive from mine, and any business that creates its value on the “connected world” (my preferred noun for what includes mobile, web, the internet, etc.) needs to think of these platforms in a unified manner.

The topic is a vast one.  It touches on

  • programming frameworks
  • the future of native apps vs. evolved browsers
  • whether we will continue to rely on legacy input/output interfaces such as mice, keyboards, touch screens, LCD displays, etc.
  • how we navigate and ultimately get to where we need in the massive world of data and information.

I am not smart enough to wrap my mind around what we have coming. I do, however, notice that the final point on the list above is exciting a lot of entrepreneurs.  It’s the quest for the new search paradigm. Google’s Page Rank was a great benchmark, in its speed and accuracy, for our expectations on how our information needs are met.

For the next generation of solutions, Fred Wilson is proposing that we rely on contextual runtimes.  I like his examples:

If I’m building a lunchtime meal delivery service for tech startups, that’s a Slack bot.

If I’m building a ridesharing service, that’s going to run in Google Maps and Apple Maps.

If I’m building a “how do I look” fashion advisor service, that’s going to run in Siri or Google Now.

If I’m building an “NBA dashboard app”, that is mostly going to run on the mobile notifications rails.

I find myself thinking about where context will reside, whether on the cloud or the mobile OS, and how much will be implicit versus explicit.  Essentially, we are looking for better ways to sniff for intentions, the way Google persuaded us to type it into a search box.

VCs and NDAs

Top_secret

From time to time, we come across investment opportunities where we are asked to sign a Non-Disclosure Agreement.  After quite a bit of debate internally, we have decided against signing NDAs, unless we have a signed term sheet and are entering the Due Diligence process.

Why not?

  1. We receive about 1,000 pitches a year and engage with about 400 of these ventures.  Inevitably, many businesses are overlapping and adjacent.  Trying to structurally track and separate information and NDAs relating to these would be a nightmare.
  2. An NDA is a legal document.  I would need to read and understand each one, and we’d need to run them by our lawyers, which is expensive and time consuming.

As VCs, we live and die by our reputations.  We take the confidentiality requests of companies that talk to us very seriously, and go to lengths to disclose conflicts and respect the sensitivity of the information we receive from entrepreneurs.  However, we can no un-know what we have heard.  So, when you share information with us, please keep in mind that we see many companies, probably including your competitors.

Essentially you need to decide on a trade-off: share with us the level of detail you are comfortable sharing, but also know that our decision whether to move on to the next level of conversation with you will be based on that level.

Brad Feld and Mark Suster have longer thoughts on this topic that would be worth a read.

Square IPO

squareSo Square started trading publicly today.  The tech world has been awash with schadenfreude and I-told-you-so’s, since they priced the IPO at $9 per share, below the Series E price at $15.  I have not studied the filing, but I am assuming there are preferences that protect the late investors in the case of a down-priced liquidity event.  That’s how it’s supposed to work: fantastic returns to the early investors (Series A investors are getting like a 50X return), and as the risk was reduced over the company’s development, lower returns to later investors.  The latest investors just get their money back, if they sell now.

What amazes me is that people are ignoring the incredible success of a company that has created about $2.5b of value for its shareholders in just 6 years.  Here’s the first piece of news about the company I could find.

The story is amazing. Right under the noses of payments giants like Visa, Mastercard, Amex, First Data and PayPal, Dorsey was able to build a product that was welcomed by the SMEs, and a company that is now able to provide returns to its backers.  Congratulations to all involved.

The New Search Wars

System-search.svgOne of the factors that has shaped the connected world over the last two decades has been the transition of browser marketshare from Netscape (the inventor), Internet Explorer (the monopolist), and then Chrome (the innovator). The importance of the browser was essentially its impact on where address bar searches terminated. This was one of the strong tailwinds behind Google’s ultimate search dominance.

In the last five years, internet businesses has been facing a new challenge in navigating the mobile universe, as the importance of search has been decreased in getting to your customers.  There are a new set of rules for mobile players.

Then yesterday, I saw Google announce that Chrome for Android and iOS has grown 100% YoY to reach 800m users.  They don’t disclose how much of that is iOS, but it’s showing strong momentum. This makes me think about how there may be a new search paradigm on mobile devices.

I suspect most general mobile searches happen within the browser, within the address bar.  The termination point is usually a website, but sometimes an app that is already in your device.

People searches probably take place in your Facebook and Linkedin apps. Local searches are perhaps in your map apps, or in dedicated apps like Yelp or Foursquare. There are more use cases where you go to a specific app for a specific type of search.

The most interesting development here is Apple’s Spotlight search.  It’s really an attempt to tie the search back to the OS.  If spotlight gets more intelligent, to understand the context of my search, it can perhaps be the start of all my searches.

I am keenly watching how mobile searches will evolve.

 

 

 

How to Share Metrics with a VC

Data_spreadsheet_Flickr_Jorge_Franganillo.jpg_resized_460_We see about 1000 pitches every year.  That's about 20 per week.  With the majority of these, we know that it's not for us within the first 15 minutes.  We do engage further with about 400 startups every year.

The first engagement is either an in-person meeting or a call.  This is the step where we start to demand metrics and data from these startups, and frequently, it's a painful process.

What we typically like to see is three sets of information:

1. Historic financials

Here, I don't necessarily mean the  statutory income statment, but sometimes, they work as well, as long as they reflect the management's view of the company's operations.  What we look to see is a summary of the monthly economic activity or the business, and perhaps, the unit economics.  Typical items we looks for are:

  • The Top-Line Figures (GMV, Gross Revenues, etc.)
  • Cost of Goods Sold
  • Gross Margins
  • Operating Expenses (Salaries by function, Marketing Expenses, G&A, etc.)
  • EBITDA

We prefer seeing these in your local currency, monthly, and broken down to its natural components, that tell the story of your business.

2. Forecasts

In your forecasts spreadsheets, we like to see both a top down and a bottom up approach, to make sure they support each other.  By top down, I mean starting with the total addressable market data, and narrowing to get a sense of what size a slice you'll ultimately have of that market.  By bottom up, I mean checking your growth projections agains the historic patterns. Ideally these numbers are broken down monthly.  If you are foreseeing any jumps, we like to discuss why.

 3. Other Key Metrics

The third spreadsheet we like to see is your non-income statement metrics.  These give us the best sense of how you see your business.  Essentially, this is theKPI dashboard you look at to manage your business.  It may include data on your traffic, level of engagement, the number of suppliers, salesperson productivity or hours of content, etc.

One set of metrics we find useful in almost all types of businesses is customer data.  Whether you are an enterprise or a consumer business, the most valuable assets of most startups are their customers.  Therefore, demonstrating to us how your customers behave once you acquire them, using data, is critical.  Tools like cohort analysis allow us to have productive discussions with you about your business.

I'd urge any startup talking to VCs in iterating and refining these three sets of information before proceeding too far in their conversations.  Not only will it keep the process with VCs more efficient, it will improve your understanding of your business.

The Hockey Stick

As a VC you get pitched many hockey stick stories, but infrequently see an actual one.  This week, I came across one in the case of Airbnb (on TC).

Airbnb

This is the graph of summer bookings by travelers on Airbnb.  I assume there are several drivers to this growth:

  • A new market: Airbnb enables a behavior that was difficult to execute before it.  Similar to Uber, its growth benefited from the fact that it created its own market, rather than merely stealing market share from incumbents.
  • Mobile growth: As one of the earliest mobile-first companies, it was always one of the top apps in the travel category in each market it operates in.
  • Social graph: The business model requires a high-level of trust.  Airbnb used the social graph very effectively to provide this trust, and thus benefited from the  virality that social networks open up.
  • Global network effect: Travel is inherently a global market, so in each local market, the global network effect trumps the local one.

As a result, you get the beautiful shape we see above.

Book Recommendations 2014

It's a bit cliche but I love the "best of the year" lists that mushroom at the end of the year.  Here are two:

Auren's book recommendations don't disappoint.  He's updated his favorites list with entries from 2014.

And, here's Seth Godin's.  Includes audio.

Finally, I should mention that my favorite non-fiction book this year was Ben Horowitz's "The Hard Thing About hard Things", and on the fiction side, "Sweet Tooth" by Ian McEwan, even though it was published in 2013.

Etohum Presentation on VC

On Saturday, I presented an introduction to venture capital at Etohum's Entrpreneurship Camp.  It was fun for me and I hope the attendees found it useful.  I was a bit concerned that I did not answer all the questions to the satisfaction of the crowd, due to time limitations.  I was also a bit disappointed in my ability to answer the questions using proper Turkish – something I strived for – and I think largely accomplished – in the main presentation.  It's difficult for me to deal with industry jargon in Turkish, because it feels a bit artificial and also because I don't necessarily use it in my day to day dealings.  It's easier to fall back on English.

The presentation was streamed live, and I understand Etohum will make it available as a video online soon.

Following the presentation, I came across an article in Entrepreneur magazine titled "4 Common VC Myths".  Even though I might not agree with all the points, especially the attempt at generalizing in the first point, I think it's a good intro for those who may have had their questions go unanswered on Staurday.